Fred. Olsen Cruise Lines delivers a traditional and refined cruising experience, focusing on personal service and exploring off-the-beaten-path destinations.
Fred. Olsen Cruise Lines
https://www.fredolsencruises.comLinks
What They Do Best
Fred. Olsen Cruise Lines excels in creating intimate and friendly cruising experiences, thanks to its fleet of smaller-sized ships. This unique aspect allows for visits to ports larger ships cannot access, offering passengers the opportunity to explore less crowded and more unusual destinations. The cruise line prides itself on its Norwegian heritage, which is reflected in the personalized service, attention to detail, and warm atmosphere onboard. Another standout feature is its commitment to environmental sustainability, employing advanced green technologies across its fleet. Fred. Olsen's dedication to offering authentic experiences, coupled with its sustainable cruising initiatives, distinctively sets it apart in the industry.
Onboard Experience
Onboard Fred. Olsen Cruise Lines, guests can expect a blend of traditional cruising with modern amenities. The smaller ship size fosters a casual, comfortable atmosphere, making it easy to meet fellow travellers. Dining options include formal restaurants, casual buffets, and specialty dining that showcase a variety of international cuisines, with a focus on local ingredients and traditional Norwegian dishes. Entertainment ranges from live music and performances to educational talks and classes tailored to the destinations being visited. Activities onboard cater to a wide range of interests, including arts and crafts, fitness classes, and themed cruises. Signature services such as the RIB (rigid inflatable boat) adventures allow guests to explore coastal areas intimately, providing an unforgettable aspect to the cruise experience.
Destinations and Itineraries
Fred. Olsen Cruise Lines specializes in itineraries that offer a mix of popular and off-the-beaten-track destinations. The cruise line covers a wide variety of regions, including the Nordic fjords, the Mediterranean, the Caribbean, and more bespoke destinations like the Amazon River or the arctic reaches of Greenland. Itineraries are thoughtfully crafted to allow ample time in each port, often with overnight stays that give passengers a deeper understanding of the local culture and attractions. Themed cruises further enrich the journey, focusing on areas such as history, wildlife, or culinary exploration, allowing guests to immerse themselves fully in their passions.
Customer Experience
Fred. Olsen Cruise Lines places a strong emphasis on customer service, ensuring a smooth booking process and attentive support throughout the journey. The staff's commitment to making each guest feel part of the Fred. Olsen family is evident in their personalized service. The cruise line offers an Ocean Club loyalty program, rewarding returning guests with benefits and discounts on future cruises. Accessibility and inclusivity are also key, with adapted cabins and facilities to accommodate passengers with mobility issues, ensuring everyone can enjoy their cruise experience to the fullest. The focus on creating a welcoming atmosphere for all passengers, combined with exceptional customer support and a rewarding loyalty program, underscores the cruise line's dedication to a superior customer experience.