Overview
60,906
Gross Tonnage
1,432
Guest Capacity
1999
Year Built
2011
Last Refit
2.21
Crew Ratio
Since its launch in 1999, the MS Volendam from Holland America Line has distinguished itself with its unique, garden-inspired interiors and an impressive art collection featuring works by Andy Warhol alongside pieces from renowned Dutch masters. While it eschews the more extravagant amenities seen on newer ships, like zip lines or ice rinks, the Volendam focuses on delivering a refined cruising experience. This is characterized by its sophisticated atmosphere, exceptional service, and a strong emphasis on exploring destinations.
The ship underwent significant refurbishments in 2011, which refreshed cabin bathrooms and introduced Holland America's "As You Wish" dining system. These updates have allowed the Volendam to preserve its classic appeal while incorporating modern comforts. With a guest capacity of 1,432, it offers a perfect balance, providing a spacious yet intimate experience that is often lost on larger vessels.
Key amenities and spaces onboard the Volendam contribute to a distinctive cruise experience. The Explorations Café, for instance, serves as a cozy hub where guests can enjoy panoramic views while surrounded by books, computers, and games, embodying the ship's commitment to relaxation and leisure. In dining, the Pinnacle Grill offers an exemplary setting for savoring premium steaks and fine wines in an intimate atmosphere. Though the ship boasts commendable dining options, the lido market has been noted for occasional overcrowding, and there can be challenges in serving hot meals efficiently.
The pace onboard the Volendam is deliberate and serene, appealing more to those in search of relaxation and genuine experiences over the high-energy entertainment found on some of its larger counterparts. While its entertainment offerings are spirited and engaging, they don't quite match the scale of productions seen on more contemporary ships. However, through activities like cooking demonstrations at the Culinary Arts Center and its focus on art and exploration, Holland America highlights its commitment to offering enriching experiences to its passengers.
While the Volendam may not feature some of the more modern, flashy amenities of newer ships, it excels in delivering high-quality service, destination-focused itineraries, and a refined onboard ambiance. Its elegant interior and Holland America's renowned attention to guest experiences make the Volendam a favorite among mature cruisers and those who appreciate the subtler aspects of sea travel. Nonetheless, to stay competitive in the ever-evolving cruise industry, some technological enhancements and refreshes of public areas are necessary.
In conclusion, the MS Volendam prides itself on providing a superior cruising experience characterized by exceptional service, culinary excellence, and a tranquil, garden-like atmosphere. It's the vessel of choice for passengers seeking a traditional, laid-back journey on the seas. While it may not cater to those seeking the latest in entertainment and technology, it continues to sail with the grace and elegance Holland America is known for, appealing to those who prefer the timeless over the trendy.
Pros
- Incredibly polished service from friendly, well-trained crew
- Wide variety of activities, amenities, and enrichment programs
- Efficient handling of dietary restrictions in dining options
- Floral decor and garden-inspired interiors provide a unique and pleasant ambiance
Cons
- Shows its age in several areas throughout the ship, indicating the need for updates
- Limited signal strength in some staterooms affecting WiFi connectivity
- Mini-fridges only included with higher category suites
- Limited balcony options, requiring booking specific room types for private verandas
Tips
- Make dining reservations early, particularly for the Pinnacle Grill, to ensure availability.
- For the best Internet connectivity, consider purchasing a package and use it in areas with stronger signals.
- Book Vista, Neptune, or Pinnacle Suites for access to a mini-fridge in-room.
- Utilize ship information and activities schedule through the interactive TV to plan your day efficiently.
- Request wake-up calls for an alternative to the absent in-room alarm clocks.
- Participate in the cooking demonstrations and food & wine tastings for an enriching experience.
- Explore the wide variety of activities early in the cruise to fully take advantage of them.
- For guests with dietary restrictions, contact the Ship Services Department prior to cruising to discuss needs.
- Attend the America's Test Kitchen shows and workshops for engaging culinary insights.
- If interested in quieter, more intimate entertainment, check out the piano bar and the Explorer's Lounge.